KNL LOGISTICS, LLC

FAQ's

As an Independent Agent with KNL, you keep your freedom and relationships — and plug into a serious 3PL platform so you focus on winning freight and servicing accounts.

Getting Started with KNL

1. What kind of carriers does KNL work with?

We partner with asset-based carriers and owner-operators running dry van, reefer/temperature-controlled, flatbed/specialized, and hotshot/expedited equipment. If you run a safe, professional operation and care about service, we’re interested.

2. Do you work with new authorities?

Sometimes. We look at the full picture — insurance, safety, experience, and how you operate. New authorities aren’t automatically disqualified, but we do expect professionalism and a strong commitment to compliance.

3. Is there a fee to sign up as a KNL carrier?

No. There is no fee to onboard with KNL or be part of our carrier network.

4. How do I start the onboarding process?

Click “Start Carrier Onboarding” below and share basic company details, and our Carrier Team will walk you through requirements, documents, and next steps.

Requirements & Documents

1. What are the basic requirements to haul for KNL?

You’ll need:

Active MC and/or DOT authority
Acceptable safety profile
Valid insurance (auto liability, cargo, and workers’ comp where required)
Standard documents (W-9, COIs, company contacts, banking info)

If you already run a clean operation, this list will look very familiar.

2. What documents do I need to have ready?

Typical onboarding documents include:

Current W-9
MC/DOT authority documentation
Certificates of Insurance (liability, cargo, workers’ comp if applicable)
Company contact sheet (dispatch, after-hours, billing, safety)
Banking details for payment

We’ll give you clear instructions on how to upload or send everything.

3.Do all my documents have to be submitted at once?

No. You can start onboarding and upload as you go — but we can’t dispatch you until all required documents are in, valid, and approved.

Freight, Lanes & Operations

1. What kind of freight does KNL move?

We move freight for mid-to-large shippers across:

Manufacturing
Food & beverage
Healthcare-adjacent products
Energy/industrial
Ecommerce and retail

Most of that is dry van and temp-controlled, with flatbed, specialized, and expedited as well.

2. Where are most loads based?

We’re headquartered in Georgia with freight moving across the U.S., especially to and from major distribution markets and the Southeast. As we learn your preferred lanes, we work to line up freight that fits your wheelhouse.

3.Do you offer repeat lanes or just spot loads?

Both — but our goal is to build repeat, relationship-based freight whenever possible. We’d rather help you build a stable weekly plan than send you a different random direction every day.

4.Can I choose the regions and lanes I want to run?

Yes. During onboarding we ask about preferred regions, lanes, and home time needs. The more open you are, the more options we’ll have — but we do our best to respect how your operation actually runs.

Communication, Compliance & Safety

1. How does KNL handle communication on loads?

We’re big on straight talk and fast updates. You can expect:

Clear info on pickup/delivery, requirements, and appointments
Real-time communication when something changes
People who will pick up the phone, not just send you to a portal

We expect the same level of communication from you in return

2. What are your expectations around safety and compliance?

We expect carriers to:

Run legally and safely at all times
Maintain roadworthy, compliant equipment
Respect HOS and ELD requirements
Communicate if a load becomes unsafe or unrealistic to run as planned

We will never ask you to run illegal or unsafe to make a delivery.

3.Do you monitor safety after onboarding?

Yes. We conduct ongoing checks on authority, insurance, and safety performance. If something important changes, we expect you to let us know too.

Let's Talk Logistics

For assistance with sales, customer service, and general information, please contact us.

KNL Service Menu

Third Party Logistics Services

Refrigerated Shipping

What Is Refrigerated (Reefer) Shipping & Why It Matters for Cold-Chain Logistics? Temperature-controlled shipping is essential for protecting sensitive freight

November 27, 2025

Third Party Logistics Services

Full Truckload Shipping

What Is Full Truckload (FTL) Shipping? A Guide for Businesses Full Truckload (FTL) shipping continues to be one of the

November 27, 2025